Privacy Policy
Last Updated: March 18, 2026
At DCodeHub, we prioritize the transparency of our data practices and the security of your personal information. This Privacy Policy outlines how we collect, manage, and protect your data when you visit our website or engage our digital marketing, SEO, and web development services.
1. Data Controller
The entity responsible for processing your personal data is:
Company Name: DCodeHub
Registered Office: Athens, Greece
Email: gdpr@dcodehub.gr
Phone: +30 6980351487
Data Protection Lead: Ippokratis Saridis
2. Categories of Data We Collect
We collect information that allows us to provide a seamless professional experience. This falls into three categories:
Identity & Contact Data: Includes your full name, email address, phone number, and company name (provided via contact forms or direct communication).
Technical & Usage Data: Includes your IP address, browser type/version, time zone settings, operating system, and data on how you navigate our site (pages viewed, clickstream).
Marketing & Communications Data: Includes your preferences in receiving marketing from us and your interaction with our digital advertisements.
3. Purpose and Legal Basis for Processing
In accordance with Article 6 of the GDPR, we process your data under the following legal frameworks:
| Purpose of Processing | Type of Data | Legal Basis |
| Service Delivery: To manage inquiries, provide quotes, and execute web development or SEO projects. | Identity & Contact | Performance of a Contract |
| Website Optimization: To improve site functionality and user experience. | Technical & Usage | Legitimate Interests (Business Improvement) |
| Marketing: To send newsletters or promotional offers. | Identity & Marketing | Explicit Consent |
| Compliance: To meet tax, accounting, and legal reporting requirements. | Identity & Transactional | Legal Obligation |
4. Data Retention Period
We do not keep your data longer than necessary.
Inquiry Data: Kept for 12 months if no contract is signed.
Client Data: Kept for the duration of the business relationship plus 10 years (to comply with Greek tax and limitation period laws).
Marketing Data: Kept until you withdraw your consent (Unsubscribe).
5. Cookies and Tracking
DCodeHub uses cookies to enhance your experience. You can manage your preferences through our Cookie Settings banner.
Strictly Necessary: Essential for browsing and security.
Performance & Analytics: We use Google Analytics to understand site traffic. Your IP is anonymized where possible.
Targeting: We may use Meta Pixel or LinkedIn Insight Tags to measure the effectiveness of our advertising campaigns.
6. International Data Transfers
While we are based in Greece, some of our service providers (e.g., Google, AWS, Mailchimp) may process data outside the European Economic Area (EEA). In such cases, we ensure the transfer is protected by Standard Contractual Clauses (SCCs) or Adequacy Decisions approved by the European Commission.
7. Your Statutory Rights
Under the GDPR, you possess the following rights:
Right to Access: Request a digital copy of your personal data.
Right to Rectification: Correct incomplete or inaccurate data.
Right to Erasure: Request deletion of data (subject to legal retention requirements).
Right to Object: Halt processing based on “legitimate interests” or direct marketing.
Right to Portability: Request the transfer of your data to another controller.
To exercise these rights, please email gdpr@dcodehub.gr. We will respond within 30 days.
8. Third-Party Sharing
We never sell your data. We only share information with:
Technical Partners: Hosting providers (e.g., DigitalOcean, Hetzner) and CRM tools.
Analytics Providers: Google LLC.
Authorities: Only when legally mandated by Greek or EU law.
9. Right to Lodge a Complaint
If you believe your data has been mishandled, you have the right to lodge a complaint with the Hellenic Data Protection Authority (HDPA):
Website: www.dpa.gr
Address: Kifissias 1-3, 115 23, Athens, Greece.
10. Security Measures
We have implemented robust technical and organizational measures (including SSL encryption and restricted access protocols) to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way.